Do you need help? Call us on +39 392 806 7610
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Do you need help? Call us on +39 392 806 7610
Ordina ora e ricevi il tuo ordine tra -
Free Shipping after €79 in Italy and €279 in Europe
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply log in to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Giacca - art. 421ND35017- Denny Rose Autunno Inverno 2024/25 DonnaTessuto
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RETURNS AND REFUNDS
Of course, you have the right to withdraw from the contract, without giving reasons, within 14 days if:
You don't like the item or you want to change size: the direct costs of the return are your responsibility. You can send with the courier you prefer. We recommend choosing a courier that provides you with tracking and proof of delivery. In case of exchange we will refund you within 2-5 working days the cost of the product and not the shipping and you can re-place the order with the item you prefer.
The item is damaged or sent in error: you will not incur any costs for the return. Send a photo to customer service who will either provide a direct refund or collect the goods at the expense of Denny.Store
The withdrawal period expires 14 days after the day on which you or a third party, other than the carrier and designated by you, acquires physical possession of the last good. To exercise the right of withdrawal, you are required to inform us with an email containing Name – Surname – Order No. – Reason – Photo s Denny.Store, in via delle Ninfee 24/26, 00172, Rome, Italy, tel: +39 392 806 7610, email: info@denny.store from Mon-Fri 10:00-18:00
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